iPhone Repairs & Servicing.
Repair your iPhone at Nelson’s only Apple Authorised Service Provider.
Genuine parts, authorised agents.
Southtec NZ is an Apple Authorised Service Provider. This means that we have met Apple’s criteria as an officially supported iPhone repair agent.
Don’t compare apples with oranges.
Some things to bear in mind when comparing an Apple Authorised Service Provider to a “cowboy” iPhone repairer…
Apple Authorised Service Providers use only genuine Apple parts
Our Authorised technicians have been certified and trained to meet Apple’s exceptional standards
We have access to the full suite of Apple technical support resources (so you get the best repair available)
Apple Authorised Service Providers are able to assist by escalating cases to Apple or the reseller for assistance where necessary
We can repair your iPhone no matter which network you are with, or which country it was purchased in.
Warranty & consumer law.
Your iPhone service might be covered by warranty, consumer law, or AppleCare+.
Apple specified conditions apply.
Subject to parts availability.
iPhones must have Find My iPhone disabled before repair begins.
In some cases, other components may be required to be repaired prior to the requested service – in those cases, a quote will be provided. Freight and handling costs are additional.
iPhone repair pricing.
iPhone repair and battery replacement pricing* (NZD incl. GST).
*
Pricing is subject to change.
Please call us to confirm pricing on the day – have your device serial number ready.
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Display repair pricing is dependant on a few factors. Please check with us – terms and conditions apply.
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Battery replacement pricing is conditional on the result of a battery diagnostic test. We can test your battery for free before initiating a repair.
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“Whole-unit replacement” is done when it is cheaper to exchange the whole device rather than repair. This is only available for devices which have not suffered “catastrophic” damage. Assessment required for eligibility.